Shipping and returns


Orders are processed within 3 working days and shipped from our Glasgow studio. We offer international shipping with FedEx. You will receive a tracking number once your item has been dispatched.


All our products are carefully inspected prior to shipment. Due to the nature of our products, used candles cannot be returned or refunded. However, we are happy to replace or refund products that were damaged during shipment.

To request a refund for damaged products, please email with necessary documentation within 5 working days of receiving your order.